Oral and written communication UNIT-2

 Oral & written communication

Lets start boiling water on our gas stove and getting our notes within minutes😌


Okay!!

To get completely into the syllabus of this subject Business communication loveably called as BC come here😌😌

We will start with second unit of this subject who skipped 1st one can come here😌 and here and of course  here too😅.

Oral communication

The exchange of verbal information between the sender and the reciever is known as oral communication.

Oral communication is an interaction that uses only spoken words.



CHARACTERISTICS 

Instantaneous two-way process 

You get instant replies or responses and the communication takes place in real time.

One-off excercise 

It is an one time effort, nobody can speak or deliver information same way as did once or earlier.

Use of day-to-day language 

Most preffered form in day to day life as it mostly uses one's native language or mother tongue.

Presence of sender & reciever at the same time 

As it is a  communication taking place in real time and instant replies are possible.

Follows a set of principles 

To ensure good communication and right information delivery.

Effect of body language and speech modulation 

One's facial expressions, body movements, tonal quality, eye contacts say a lot about his intentions and defines his communication purpose.

It cannot be erased or undone

A word once said can't be taken back.
Its obvious and doesn't need any explaination.

Media/medium for oral communication

Informal face-to-face talks 

Interviews 

Group discussions 

Speeches and presentations Dramatization 

Demonstration 

Press conferences/press meets

Teleconferencing 

Video conferencing,etc


Principles of oral communication


Should be sequential 

Avoid using many jorgans/idioms/phrases 


Advantages of oral communication

Instant feedback 

Better/strengthen relationships 

Time saving 

Effective tool for influencing 

Real time communication

■■■■TIP😅😌 ■■■■
●●●●●●Some of the characteristics are advantages and some are disadvantages. So if you are clear with features of any topic, advantages and disadvantages aren't a big deal then●●●●●●



Disadvantages of oral communication

No evidence can be traced 

Difficult to retain or remember 

Huge possibility of information distortion

Not considered as legit 

■■■■Apply the tip again😅😌■■■■

...............................................

Written communication

The communication that takes place with the help of written symbols(words, sentences, graphs, etc) either hand written or printed is known as written communication.

Written communication is the most popular form of business communication.

■■■■Communication is a solution of any attempt that involves at least two persons.■■■■

Characteristics 

Most formal form of communication

As mostly used for formal/business purposes.

Exercised for documentation 

Gives an evidence advantage as records can be maintained.

Used to circulate information, order or instructions 

Used in formal communication within or outside of an organisation.

Conventional in nature 

Prevailing since ages.

Sender and reciever need not to be present at same time 

No instant replies (except real-time chatting).

Creative activity 

As it involves thinking, drafting and then sending the message or information.

Involves time factor  

Not a real time activity thus commonly involves more time than oral communication.


Purpose of writing

1. Informative writing 

Writing with the intention to spread awareness about any topic or to inform about any topic in detail or just a introduction of it.

2. Arguementative writing 

Writing with the intention to make or persuade the reader to abide by the information sent. 


Principles of written communication

Place the reader first 

Have you-attitude and always write by considering reader's understanding level.

Keep it to the point 

Only deliver all the relevant, necessary and useful information regarding the topic written.

Set the right tone 

Be polite, friendly but professional while addressing reciever.

Write a strong opening and closing 

Always introduce and conclude about the topic in an effective, impacting and convincing manner.

Advantages of written communication

No information distortion 

As what is written will be conveyed the same way as once, no meaning will differ of the same sentences on communicating many times.

More precise and to the point 

As it involves thinking and then drafting message effectively.

Economical 

Cheaper and feasible

Record maintainance

Evidence is always there to maintain records.

Disadvantages of written communication

Time consuming 

As it is not a real-time communication.

Formal 

Mostly used for formal purposes.

Lack of instant feedback

As it involves time factor.

■■■■The above mentoned tip of deriving advantages and disadvantages is applied everywhere😅■■■■

Meet you in the next blog of effective listening😌

The better the learnings the better the earnings😎

To get in depth knowledge of these topics you can also look into it😌

Thank you for reading🙏😊

Stay tuned and remember that you are "EXAMBLASTERS" powered by ●EASY NOTES●


Location: India

Comments

Post a Comment

Popular posts from this blog

Computer & IT Applications UNIT-1

Image
Computer and IT Applications UNIT-1 Notes Lets start boiling water on our gas stove and getting our notes within minutes😌 Okay!! To get completely into the syllabus of this subject Computer & IT Applications, please come here 👉💌 UNIT-1 is all about word processing software🤷‍♂️ Text processing / Word processing A word processing program allows user to enter, edit and print text documents. "It is used for creating, editing and printing the documents using a computer". Generally any sort of document that includes lot of text and even images is created with the help of word processor. The biggest advantage of a world processing software is that one can make changes in the document without retyping the whole document again as we do in a typewriter. The process of editing document using word processor is defined as a word processing. Types of word text processing software: Word star software Akshar Word perfect MS Word,etc We will discuss in detail the features and the pro...
Read more

Operations Management UNIT-1

Image
Operations Management UNIT-1 Lets start boiling water on our gas stove and getting our notes within minutes😌 Okay!! To get completely into the syllabus of this subject Operations Management, lovably called as just OM, please come here 👉💌 We will discuss lot many things in this unit such as Overview of production and operation management, transformation/ manufacturing/ production process , production analysis, planning and control. Let's move to our first heading😌👇 Production and Operation management Production management can be defined as a division of management which concerns itself with the production task. Or in simple terms, production management is a managerial department in any company which looks after the production activities of that company or firm. "Production management is the process which converts input into output (can include finished, semifinished goods as well as services) with proper planning, controlling, scheduling and as well as with the minimum pos...
Read more

Marketing Management UNIT-1

Image
Marketing Management UNIT-1 Lets start boiling water on our gas stove and getting our notes within minutes😌 Okay!! To get completely into the syllabus of this subject Marketing Management lovably called as just MM, please come here 👉💌 We will cover 6 topics in this unit😌 Let's get started..... Marketing In general terms, marketing is the activity which helps in the selling and purchasing of goods and services but in wider tetms, it encompasses the entire process even the customer satisfaction. Hence "marketing is the process which involves identification of consumers' needs and wants and fulfilling it to the extent till the customers are pleased and satisfied." Marketing is a total system of interacting business activities designed to plan, price, promote and distribute want satisfying products and services to the present and potential customers. Nature of marketing Marketing is an integrated process instead of a sole activity. Marketing involves too many activit...
Read more