Barriers to communication UNIT-1

Barriers to communication

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To get completely into the syllabus of this subject Business Communication loveably called as BC click here



Barriers

Communication barriers can be defined as the obstacles or hurdles which prevent the smooth flow of information among various communicatiom channels.

Barriers give rise to unnecessary chaos and confusion. It creats blockage of communication leading to miscommunication  or information distortion.

Types of communication barriers

1. Semantic barriers (barriers arise during encoding of message)

●Different words of same meaning in different   languages 
●Dual meaning words or same sounding   different meaning words
●Difficult or complicated pictures or graphs
●Improper or irrelevant actions
●Poor vocabulary

2. Emotional/psychological barriers (are born due to emotions, feelings or attitudes)

●Sadness
●Lack of trust
●Anger
●Failure to communicate

3. Physical barriers 

●NOISE : A disturbance created by our surroundings which hinders the smooth flow of communication
●Bad timing for communicating
●Distance between speaker & listener

4. Organisational barriers (arise due to functioning of organisation)

●Organisational policies
●Level of control
●Wrong choice of medium
●unnecessary reliance on organisational   guidelines
●Structure of organisation
●Superior & sub-ordinate relationship

5. Socio-psychological barriers 

●Personal negative attitude
●Close-mindedness
●Status conciousness

6. Cultural barriers (arise because of different backgrounds of employees)

●Language
●Tone differences
●Hostile setreotypes
●Behaviour difference
●Belief differences

7. Technological barriers 

●Use of obsolete or outdated technology
●Technical noise(network issues,etc)
●Lack of technical skills

8. Personal barriers (arise due to internal factors between sender & reciever)

●Posed by superiors

Superiors attitude, fear of challenge to his authority, lack of confidence in abilities of sub-ordinates, neglecting juniors, etc.

●Posed by subordinates

Reluctance to communicate, fear of critism, lack of motivation, bad terms with superiors, etc.

●Poor listening

Not interest in communication because of egoism, emotions, pre-judgement, etc.

Strategies to overcome communication barriers

1. Two-way communication 

Always involve sender & reciever both in communication.

2. Reinforcing the communication network 

By distributing informations effectively to the employees and taking meetings, conferences, feedbacks,etc.

3. Encouraging participative approach

Involve sub-ordinates in discussions or decision-making.

4. Use of appropriate languages 

Choose a language most suitable and understandable to the reciever. 

5. Message credibility 

Trust the superior for the information he/she is conveying.

6. Develop listening skills 

Have patience and listen more instead of interrupting.

7. Selection of effective communication channel 

Selecting medium most suitable and relevant to the reciever.

8. Development of proper interpersonal relations 

Make a strong and cordial bond with sub-ordinates and other managers.

9. Communication through actions & deeds 

Do what you committ to make your communication trustworthy.

10. Use of gravepine as a strategic tool

Use informal groups to get true feedbacks.

11. Be feedback oriented

Never avoid or show reluctance to feedbacks or responses.

The better the learnings the better the earnings😎

To get in depth knowledge of these topics you can also look into it☺

Thank you for reading🙏😊

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Location: India

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